How to Fix Windows Metadata and Internet Services Issue with Errors 0x80070490 and 0x80072EFE

Errors 0x80070490 and 0x80072EFE are common issues encountered by Windows users, often related to metadata corruption and internet service disruptions. These errors can prevent system updates, app installations, and other critical operations.

Error 0x80070490 typically indicates a problem with the Windows Update components or metadata corruption. On the other hand, Error 0x80072EFE is often tied to internet connectivity issues, such as misconfigured network settings or firewall restrictions. Both errors can disrupt your workflow, but they are fixable with the right approach.

Step 1: Verify Internet Connectivity

Before diving into advanced troubleshooting, ensure your internet connection is stable. A weak or unstable connection can trigger Error 0x80072EFE. Follow these steps:

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• Check your router and modem for proper functionality.
• Test your connection by visiting other websites or using online tools like speedtest.net.
• If using a VPN, disable it temporarily to rule out interference.

If the issue persists, proceed to the next steps to address potential metadata and service-related problems.

Step 2: Restart Windows Update Services

Windows Update services are critical for system maintenance. If these services are not running correctly, Error 0x80070490 may occur. To restart these services:

1. Press Win + R, type services.msc, and press Enter.
2. Locate the Windows Update service in the list.
3. Right-click it and select Restart.
4. Repeat the process for the Background Intelligent Transfer Service (BITS).

Restarting these services can resolve temporary glitches and restore functionality.

Step 3: Edit the Windows Registry

Registry edits can address deeper issues causing these errors. However, proceed with caution, as incorrect changes can harm your system. Follow these steps:

1. Press Win + R, type regedit, and press Enter.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate.
3. Look for the PingID and AccountDomainSid keys. If they exist, delete them.
4. Restart your computer and check if the issue is resolved.

This step can help reset corrupted metadata and resolve Error 0x80070490.

Step 4: Reset Windows Update Components

If the above steps don’t work, resetting Windows Update components may be necessary. This process involves stopping services, clearing cache files, and restarting the system. Here’s how:

1. Open Command Prompt as an administrator.
2. Run the following commands one by one:
   • net stop wuauserv
   • net stop bits
   • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
   • ren C:\Windows\System32\catroot2 catroot2.old
3. Restart your computer and check for updates again.

This method clears corrupted files and resets the update mechanism.

Step 5: Troubleshoot Firewall and Proxy Settings

Firewalls and proxy settings can block Windows from accessing update servers, leading to Error 0x80072EFE. To troubleshoot:

1. Open Control Panel and navigate to Windows Defender Firewall.
2. Ensure that Windows Update is allowed through the firewall.
3. If using a proxy, disable it temporarily or configure it correctly.

These adjustments can resolve connectivity issues and allow updates to proceed.

Step 6: Use the Windows Update Troubleshooter

Windows includes a built-in troubleshooter designed to fix update-related issues. To use it:

1. Go to Settings > Update & Security > Troubleshoot.
2. Select Windows Update and click Run the troubleshooter.
3. Follow the on-screen instructions to complete the process.

This tool can automatically detect and fix common problems, saving you time and effort.