Fix: Video Thumbnails Not Showing up on Windows

This guide provides detailed steps to restore video thumbnails on Windows by rebuilding the thumbnail cache, adjusting file associations, and updating system settings.

Bertie Atkinson

Video thumbnails are essential for quickly identifying media files in Windows Explorer. When these thumbnails fail to display, it can disrupt workflow and make file management cumbersome. This issue often stems from corrupted thumbnail caches or misconfigured file associations.

Rebuilding the Thumbnail Cache

Windows generates and stores thumbnails in a cache to improve performance. Over time, this cache can become corrupted, leading to missing or broken thumbnails. Rebuilding the cache is a straightforward process that involves deleting the existing cache files, forcing Windows to regenerate them.

  • Open File Explorer and navigate to %LocalAppData%\Microsoft\Windows\Explorer.
  • Locate files named thumbcache_*.db and iconcache_*.db.
  • Select and delete these files. You may need to enable the display of hidden files in File Explorer settings.
  • Restart your computer. Windows will automatically recreate the thumbnail cache upon reboot.

This method ensures that any corrupted cache files are removed, allowing Windows to generate fresh thumbnails for your video files.

Adjusting File Associations

Incorrect file associations can also prevent video thumbnails from displaying. File associations determine which application Windows uses to open specific file types and how it handles their thumbnails. Ensuring that video files are correctly associated with their default applications can resolve thumbnail issues.

  • Right-click on a video file and select Open with > Choose another app.
  • Select the appropriate media player (e.g., Windows Media Player, VLC) and check the box labeled Always use this app to open .[file extension] files.
  • Click OK to save the changes.

This step ensures that Windows uses the correct application to generate thumbnails for your video files.

Enabling Thumbnail Previews

Windows provides an option to enable or disable thumbnail previews. If this setting is turned off, thumbnails will not display, regardless of the state of the cache or file associations.

  • Open File Explorer and click on the View tab in the ribbon.
  • Check the box labeled Always show icons, never thumbnails to ensure it is unchecked.
  • If the option was previously checked, unchecking it will restore thumbnail previews.

This setting directly controls whether Windows displays thumbnails or generic icons for files.

Updating Graphics Drivers

Outdated or incompatible graphics drivers can interfere with thumbnail generation. Ensuring that your graphics drivers are up to date can resolve issues related to missing thumbnails.

  • Open the Device Manager by pressing Win + X and selecting it from the menu.
  • Expand the Display adapters section.
  • Right-click on your graphics card and select Update driver.
  • Choose Search automatically for updated driver software and follow the on-screen instructions.

Updating your graphics drivers ensures that your system can properly render thumbnails and other graphical elements.

Using the Disk Cleanup Tool

The Disk Cleanup tool can help remove unnecessary files, including corrupted thumbnail caches, which may be causing thumbnail display issues.

  • Open the Start menu and search for Disk Cleanup.
  • Select the drive where Windows is installed (usually C:) and click OK.
  • Check the box labeled Thumbnails and click OK to delete the thumbnail cache.
  • Restart your computer to allow Windows to regenerate the cache.

This method provides an alternative way to clear the thumbnail cache and resolve display issues.

Checking for System Updates

Windows updates often include fixes for bugs and compatibility issues. Ensuring that your system is up to date can resolve thumbnail-related problems.

  • Open the Start menu and go to Settings > Update & Security > Windows Update.
  • Click Check for updates and install any available updates.
  • Restart your computer if updates are installed.

Keeping your system updated ensures that you have the latest fixes and improvements, which can help resolve thumbnail display issues.

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