Windows users often encounter the frustrating ‘No Internet, Secured’ error, which indicates that while the device is connected to a Wi-Fi network, it cannot access the internet. This issue can stem from various causes, including misconfigured network settings, outdated drivers, or router problems.
Understanding the ‘No Internet, Secured’ Error
The ‘No Internet, Secured’ message typically appears in the network status area of the Windows taskbar. It signifies that your device is connected to a Wi-Fi network with proper security protocols (hence ‘Secured’) but lacks internet access. This discrepancy often arises from issues within the network configuration or connectivity problems between your device and the internet service provider.
Step 1: Restart Your Router and Modem
One of the simplest yet most effective troubleshooting steps is to restart your router and modem. This action can resolve temporary glitches affecting your network’s connectivity. To do this:
- Turn off your router and modem by unplugging them from the power source.
- Wait for at least 30 seconds before plugging them back in.
- Allow the devices to reboot fully and check if the internet connection is restored.
If the issue persists after restarting, proceed to the next steps.
Step 2: Check Network Adapter Settings
Incorrect network adapter settings can prevent your device from accessing the internet. To verify and adjust these settings:
- Open the Control Panel and navigate to Network and Sharing Center.
- Click on Change adapter settings in the left-hand menu.
- Right-click on your Wi-Fi connection and select Properties.
- Ensure that Internet Protocol Version 4 (TCP/IPv4) is checked and configured to obtain an IP address and DNS server address automatically.
If the settings are correct but the issue remains, consider updating your network adapter driver.
Step 3: Update Network Adapter Drivers
Outdated or corrupted network adapter drivers can cause connectivity issues. To update your drivers:
- Press Windows + X and select Device Manager.
- Expand the Network adapters section.
- Right-click on your network adapter and select Update driver.
- Choose Search automatically for updated driver software and follow the on-screen instructions.
After updating, restart your computer and check if the internet connection is restored.
Step 4: Reset TCP/IP and DNS Settings
Resetting the Transmission Control Protocol/Internet Protocol (TCP/IP) and Domain Name System (DNS) settings can resolve network-related issues. To reset these settings:
- Open the Command Prompt as an administrator by typing cmd in the Start menu, right-clicking on Command Prompt, and selecting Run as administrator.
- Enter the following commands one by one, pressing Enter after each:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdnsRestart your computer after executing these commands and check if the issue is resolved.
Step 5: Disable IPv6
In some cases, disabling Internet Protocol Version 6 (IPv6) can resolve connectivity issues. To disable IPv6:
- Open the Control Panel and navigate to Network and Sharing Center.
- Click on Change adapter settings.
- Right-click on your Wi-Fi connection and select Properties.
- Uncheck the box next to Internet Protocol Version 6 (TCP/IPv6) and click OK.
Restart your computer and check if the internet connection is restored.
Step 6: Check for Windows Updates
Outdated Windows operating systems can sometimes cause network connectivity issues. To ensure your system is up to date:
- Open Settings and navigate to Update & Security.
- Click on Check for updates and install any available updates.
- Restart your computer after the updates are installed.
By following these steps, you can systematically troubleshoot and resolve the ‘No Internet, Secured’ error on your Windows device.